Shipping Policy

Shipping Policy

Thank you for shopping with The Rugged Room!** We strive to provide fast and reliable shipping services to ensure you receive your orders in a timely manner. Please review our shipping policy below for more details.

Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with your tracking number once your order has been shipped.
- Orders placed after 3:00 PM EST will be processed the next business day.

Shipping Methods & Delivery Times
We offer the following shipping options:

- Standard Shipping: 5-7 business days (US)
- Expedited Shipping: 2-3 business days (US)
- Overnight Shipping: 1 business day (US)
- International shipping times may vary depending on the destination country.

*Please note that shipping times are estimates and may be impacted by factors such as weather conditions, holidays, or other delays by the carrier.*

Shipping Rates
Shipping rates are calculated at checkout based on your delivery address, order size, and selected shipping method.

Domestic Shipping: 
  - Expedited and overnight shipping options are available at checkout for an additional fee.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by visiting the carrier's website and entering the tracking number.

Missing or Lost Packages
- If your package is lost or damaged, please contact us within 7 days of the estimated delivery date.
- We are not responsible for lost or stolen packages once they are marked as "delivered" by the carrier.

Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete shipping information provided at checkout.